Hot Tub and Swim Spa Service and Maintenance

Keep your hot tub or swim spa in perfect working order with regular servicing

Different types of maintenance for your hot tub or swim spa

Hot Tub Servicing

Full Hot Tub Service & Deep Cleanse

£219We recommend a full service to be carried out annually to remove hard water or chemical deposits and any stubborn bacteria from deep within the plumbing which builds up over time. The entire hot tub is given a deep clean together with a thorough technical check of the hot tub’s control systems and components within the spas is also undertaken during this visit and a complete report produced. The hot tub is refilled and balanced ready for use.

A full service, like with a car service, will help to keep your hot tub and its equipment in tip top condition. This should be done each year to remove hard water or chemical deposits and any stubborn bacteria from deep within the plumbing. A full technical check of the spa control systems and general operation is also undertaken during this visit.

  • Complete system flush – A chemical wash out of the pumps and pipework using a chemical cleaner to remove any build up of dirt and fat that may have accumulated.
  • Clean and degrease filter elements – Using a supplied cleaning solution, note older filters may need replacing **
  • Empty, deep cleanse, wet vacuum and rinse of hot tub shell.
  • Jets and pillows removed, inspected and cleaned.
  • Full inspection of components – All components such as pump, blowers, etc are checked. Pumps checked for noise and leaks, etc *
  • Check ozonator – clean and descale if necessary
  • Full plumbing inspection for leaks – All pipe work and glued joints are checked *
  • Check heater and circulation pumps is clear of scale
  • Tighten all unions and inspect, replace and seals if necessary
  • Hot Tub refilled with fresh water
  • Hot Tub started and all pumps primed of air
  • Initial water balance using customers chemicals
  • Clean and inspect cover and treat with vinyl protectorant
  • Service report with any comments and advise

Fresh Start Hot Tub Service

£149The fresh start service is designed to coincide with your hot tub drain down and water change schedule. So before you drain down your tub to change the water, book a Fresh Start or Seasonal Service instead and utilise these services on a 3 monthly basis as part of your regular hot tub maintenance.

  • Complete system flush – A chemical wash out of the pumps and pipework using a chemical cleaner to remove any build up of dirt and fat that may have accumulated.
  • Clean and degrease filter elements – Using a supplied cleaning solution, note older filters may need replacing **
  • Empty, deep cleanse, wet vacuum and rinse of hot tub shell.
  • Hot Tub refilled with fresh water
  • Hot Tub started and all pumps primed of air
  • Initial water balance using customers chemicals
  • Clean and inspect cover and treat with vinyl protectorant
  • Service report with any comments and advise

Maintenance Packages

We have a range of maintenance packages for your hot tub which will save you time and money. You hot tub is in safe hands with us.

Complete Service Package

  • 3 x Fresh start services
  • 1 x Full start service
  • Water care chemicals
  • 15% shop discount
  • Discounted callout fee
  • Priority callout

Full Service and Water Chemicals

  • 1 x Full start service
  • Water care chemicals
  • 15% shop discount
  • 10% services discount

Water Chemicals

  • Water care chemicals
  • 15% shop discount
  • 10% services discount

Seasonal Hot Tub Services

Seasonal services are recommended if you do not intend to use the hot tub for a while, like during the winter months, and again when you want to start using your hot tub again.

Winter Shut Down – £149

£149

  • Complete system flush – A chemical wash out of the pumps and pipework using a chemical cleaner to remove any build up of dirt and fat that may have accumulated.
  • Clean and degrease filter elements – Using a supplied cleaning solution, note older filters may need replacing ** Filter will be left out of the hot tub for your safe keeping)
  • Empty, deep cleanse, wet vacuum and rinse of hot tub shell. (Water removed from pumps and pipework)
  • Jets and pillows removed, inspected and cleaned. (Pillows will be left out of the hot tub for your safe keeping)

New Season Start Up/Commission Service

£149

  • Full inspection of components – All components such as pump, blowers, etc are checked. Pumps checked for noise and leaks, etc *
  • Check ozonator – clean and descale if necessary
  • Full plumbing inspection for leaks – All pipe work and glued joints are checked *
  • Check heater and circulation pumps is clear of scale
  • Tighten all unions and inspect, replace and seals if necessary
  • Hot Tub refilled with fresh water
  • Hot Tub started and all pumps primed of air
  • Initial water balance using customers chemicals
  • Clean and inspect cover and treat with vinyl protectorant
  • Service report with any comments and advise

Swim Spa Servicing

We are able to carry out services on all major makes of swim spas. We offer 2 levels of service.

Full Swim Spa Service

£299We recommend a Full Service to be carried out annually. A Full Service, like with a car service, will help to keep your swim spa and its equipment in tip top condition. Recommended annually.

  • Complete system flush – A chemical wash out of the pumps and pipework using a chemical cleaner to remove any build up of dirt and fat that may have accumulated
  • Clean and degrease filter elements – Using a supplied cleaning solution, note older filters may need replacing **
  • Empty, deep cleanse, wet vacuum and rinse of swim spa shell
  • Jets and pillows removed, inspected and cleaned
  • Full inspection of components – All components such as pump, blowers, etc are checked. Pumps checked for noise and leaks, etc *
  • Check ozonator – clean and descale if necessary
  • Full plumbing inspection for leaks – All pipe work and glued joints are checked *
  • Check heater and circulation pumps is clear of scale
  • Tighten all unions and inspect, replace and seals if necessary
  • Swim Spa refilled with fresh water
  • Swim Spa started and all pumps primed of air
  • Initial water balance using customers chemicals
  • Clean and inspect cover and treat with vinyl protectorant
  • Service report with any comments and advise

Fresh Start Swim Spa Service

£199These services are perfect to coincide with your swim spa drain down and water change schedule. So before you drain down your swim spa to change the water, book a Fresh Start instead and utilise these services on a quarterly basis as part of your regular swim spa maintenance. Recommended quarterly.

  • Swim Spa is partially drained down
  • Clean and degrease filter elements – Using a supplied cleaning solution, note older filters may need replacing **
  • Swim Spa refilled with fresh water
  • Swim Spa started and all pumps primed of air
  • Initial water balance using customers chemicals
  • Clean and inspect cover and treat with vinyl protectorant
  • Service report with any comments and advise

Annual Swim Spa Maintenance and Service Package

We also offer an annual service package for your swim spa. So Why not take out all the hassle of maintaining your swim spa and leave it to us with an annual service package. Saving you time and money.

  • 3 x Fresh start services
  • 1 x Full start service
  • Water care chemicals
  • 15% shop discount
  • Discounted callout fee
  • Priority callout
* Pending access
** Filter are additional cost
Note: Additional mileage fee may apply.

Frequently Asked Questions

How Do I Book a Service?

Contact us on 01787 370326 or email us at [email protected]

Do you supply water chemicals and accessories?

If there is anything else you’d like to purchase from our range of hot tub essentials, toys, fragrances or from our great range of home and garden accessories – place your order when you book your service and we’ll deliver free on the day.

What areas to do cover?

We can service hot tubs and swim spas in South East England, Midlands and East Anglia – including Essex, Suffolk, Norfolk and Cambridgeshire, but we have been as far as Belfast and Edinburgh on repairs. Please call us for a call out fee to your area, our fees are based on your location.

What hot tubs do you service?

We can service the all the major hot tubs and swim spas including:
Aegean Apollo, Arctic, Artesian, Baja, Barrier Reef, Beachcomber, Bullfrog, Cal, Canadian, Catalina, Coast, Coleman, Costco, Coyote, D1, Diamante, Dolphin, Down East, Dream Maker, Dynasty, Easy Spa, Eco Spa, Elite, Emerald, Fantasy, Freedom, Freeflow, Garden Leisure, Gulf Coast, Hot Springs, Hydro Spa, Hydropool, Iberspa, Insparations, Jacuzzi, LA, Leisure Bay, Leisurite, Marquis, Master Spa, Mistral, Northstar, Pacific, PDC Spas, Rotospa, Saratoga, Signature, Softub, South West, Spa N A Box, Spaform, Strong, Sun Ray, Sunbelt, Sundance, Sunrise, Tiger River, Vita, Voyager, SpaServe

Still need to speak to someone? Call us now on 01787 370326 or drop us a email at [email protected]
Last Updated: August 17, 2017