Hot Tub and Swim Spa Maintenance

Take the hassle out of looking after your hot tub

Keep your hot tub or swim spa in perfect working order with our servicing and maintenance plans.

  • Save time by letting the professionals do it
  • Extend the life of your hot tub
  • Individual services when you want them
  • Annual maintenance plans

Why have your hot tub or swim spa serviced?

We recommend all hot tubs and swim spas are regularly serviced.  Servicing helps keep your hot tub or swim spa in perfect working order and reduces chemical usage and unwanted repair costs. Extending its lifespan and giving you many more years of enjoyment.

So If you’re looking for a hot tub maintenance and service company who can help with all your hot tub needs, even if you’re just having problems with water care, then we are that company for you. We can provide help with:-

Have a breakdown?

If you have been unlucky enough to experience a breakdown and need help. Please get in touch and see if assist. In most cases, we can repair most makes and models of hot tubs or swim spas. Whether you just need a hot tub part or you require a repair to be carried, whatever your need we can help you.

Individual Servicing

Choose an individually tailored service to suit your requirements, including a deep cleansing annual service to a winterising shutdown service.

Full Service

Deep Cleanse
£ 239
  • Add £100 for Swim Spa
  • Plumbing flush
  • Deep Cleanse
  • Full Inspection
yearly

Fresh Start

Water Change
£ 149
  • Add £50 for Swim Spa
  • Plumbing flush
  • Water change
quarterly

Shut Down

Winterise
£ 149
  • Add £50 for Swim Spa
  • Plumbing flush
  • Equipment & pipework draindown
seasonal

Start Up

Commission
£ 149
  • Add £50 for Swim Spa
  • Refill and balance
  • Inspection
seasonal

Maintenance Plans

We offer separate service options so you can choose when and how we service your hot tub. Our service packages give you the peace of mind to know your hot tub is in good hands.

  1. Save money over buy individual services and chemicals
  2. All your water chemicals are included
  3. Peace of mind
  4. Priority aftersale services
  5. Discounts on other products and accessories

Full Service & Water Care

Annual service with core chemicals
£ 329 From
  • Save up to £100 a year *
  • For hot tubs and swim spas
  • 1 x Full start service
  • Water care chemicals included **
  • 10% shop discount
all-rounder

Complete Service

All your servicing and water chemicals
£ 729 Prices from
  • Save up to £355 a year *
  • For hot tubs and swim spas
  • 3 x Fresh start services
  • 1 x Full start service
  • Water care chemicals included **
  • 10% shop discount
  • Discounted callout fee
  • Priority callout
The works

Water Care

Water chemicals only
£ 149 From
  • Save up tp £45 a year *
  • For hot tubs and swim spas
  • Water care chemicals **
  • 15% shop discount
value

Important documents

What our customers think of us

Book a Service

Need a service or would like to take an a maintenance plan. Contact us today, our engineers and always ready to help.

Frequently Asked Questions

Contact us on 01787 370326 or email us at [email protected]

If there is anything else you’d like to purchase from our range of hot tub essentials, toys, fragrances or from our great range of home and garden accessories – place your order when you book your service and we’ll deliver free on the day.

We can service hot tubs and swim spas in South East England, Midlands and East Anglia – including Essex, Suffolk, Norfolk and Cambridgeshire, but we have been as far as Belfast and Edinburgh on repairs. Please call us for a call out fee to your area, our fees are based on your location.

We can service the all the major hot tubs and swim spas including:
Aegean Apollo, Arctic, Artesian, Baja, Barrier Reef, Beachcomber, Bullfrog, Cal, Canadian, Catalina, Coast, Coleman, Costco, Coyote, D1, Diamante, Dolphin, Down East, Dream Maker, Dynasty, Easy Spa, Eco Spa, Elite, Emerald, Fantasy, Freedom, Freeflow, Garden Leisure, Gulf Coast, Hot Springs, Hydro Spa, Hydropool, Iberspa, Insparations, Jacuzzi, LA, Leisure Bay, Leisurite, Marquis, Master Spa, Mistral, Northstar, Pacific, PDC Spas, Rotospa, Saratoga, Signature, Softub, South West, Spa N A Box, Spaform, Strong, Sun Ray, Sunbelt, Sundance, Sunrise, Tiger River, Vita, Voyager, SpaServe

  • Regular servicing and inspections can prevent expensive repair bills. Any problems can either be prevented or fixed early, reducing costs of prolonged or neglected issues. This will prevent or reduce downtime without the use of your hot tub whilst waiting for the parts to be ordered or the repair to be performed.
  • Extend the life of your hot tub. With regular servicing and cleaning your equipment will last longer
  • No more messing about with hoses to drain the tub and crawling around inside it to clean it. Let us maintain your hot tub so you can just relax and enjoy using it!
  • Peace of mind, you know that your hot tub is being looked after by professionals.
  • Other cost savings such as discounts on chemicals and hot tub and garden accessories.

Each maintenance plan runs for a 12 month period.

The services included depend on which plan you take out. The Complete Service plan includes an annual service plus 3 fresh start services. The Full Service and Water Care plan include one annual service. 

Each plan varies, but some of the available benefits are:-

  • Discount off chemicals, parts and accessories
  • Reduced callout fee
  • Priority Callout

Please see details on each service plan for a complete breakdown of the included benefits.

Our service plans start from as little as £149 for the Chemical only plan.

The annual swim spa maintenance plan starts from £999 using chlorine as the sanitiser. 

These prices are based on your hot tub or swim spa being in good working order and being located within a catchment area of a 40 mile radius of Sudbury, if you are outside this area there may be a small additional fuel surcharge fee applicable (details of this surcharge are available on request).

Chemicals are refilled during the engineer’s visit only. Existing chemical containers are required for refilling and new containers are not included. Amounts supplied are based on a what the Tub Company deem to be average usage. Additional charges may apply for any shipping or supply of additional chemicals or containers. Alternative water treatments to Chlorine, Bromine are available, please ask for more details.

If you wished to cancel the plan, no refunds would be given and if on a payment plan any outstanding balance would be still due.

The quantity of chemicals supplied is what is deemed fair use by The Tub Company.

Additional charges may apply for any shipping or supply of additional chemicals or containers. Alternative water treatments to Chlorine, Bromine are available, please ask for more details.

Payment for our annual service package must be upfront for the year ahead.

Additional Information

  1. These prices are based on your hot tub or swim spa being in good working order and being located within a catchment area of a 40 mile radius of Sudbury, if you are outside this area there may be a small additional fuel surcharge fee applicable (details of this surcharge are available on request).
  2. Chemicals are refilled during the engineer’s visit only. Existing chemical containers are required for refilling and new containers are not included. Amounts supplied are based on a what the Tub Company deem to be average usage. Additional charges may apply for any shipping or supply of additional chemicals or containers. Alternative water treatments to Chlorine, Bromine are available, please ask for more details.
  3. If you wished to cancel the plan, no refunds would be given and if on a payment plan any outstanding balance would be still due.
  4. The quantity of chemicals supplied is what is deemed fair use by The Tub Company.
  5. Additional charges may apply for any shipping or supply of additional chemicals or containers. Alternative water treatments to Chlorine, Bromine are available, please ask for more details.