Hot Tub and Swim Spa Maintenance
Save time and take hassle out of looking after your hot tub.
Keep your hot tub or swim spa in perfect working order with our servicing and maintenance plans.
Why service?
We recommend all hot tubs and swim spas are serviced regularly. Servicing helps keep your hot tub or swim spa in perfect working order and reduces chemical usage and unwanted repair bills. This extending its lifespan and giving you many more years of enjoyment.
- Reduce repair bills
- Help keeps your water clean and safe and reduces chemicals
- Extend the life of your hot tub
- Choose from individual services or service plans
Need a repair?
If you have been unlucky enough to experience a breakdown and need help. Please get in touch and see if we can assist. In most cases, we can repair most makes and models of hot tubs or swim spas. Whether you just need a spare part or you require an engineer repair to be carried out, whatever your need we can help you.
Frequently Asked Questions
Contact us on 01787 370326 or email us at servicing@thetubcompany.co.uk
We can service the all the major hot tubs and swim spas including:
Aegean Apollo, Arctic, Artesian, Baja, Barrier Reef, Beachcomber, Bullfrog, Cal, Canadian, Catalina, Coast, Coleman, Costco, Coyote, D1, Diamante, Dolphin, Down East, Dream Maker, Dynasty, Easy Spa, Eco Spa, Elite, Emerald, Fantasy, Freedom, Freeflow, Garden Leisure, Gulf Coast, Hot Springs, Hydro Spa, Hydropool, Iberspa, Inspirations, Jacuzzi, LA, Leisure Bay, Leisurite, Marquis, Master Spa, Mistral, Northstar, Pacific, PDC Spas, Red Spa, Rotospa, Saratoga, Signature, Softub, South West, Spa N A Box, Spaform, Strong, Sun Ray, Sunbelt, Sundance, Sunrise, Tiger River, Vita, Voyager, SpaServe
We primarily cover East Anglia including Essex, Suffolk, Norfolk and Cambridgeshire. Certain areas might be subject to a small mileage surcharge.
- Regular servicing and inspections can prevent expensive repair bills. Any problems can either be prevented or fixed early, reducing costs of prolonged or neglected issues. This will prevent or reduce downtime without the use of your hot tub whilst waiting for the parts to be ordered or the repair to be performed.
- Extend the life of your hot tub. With regular servicing and cleaning your equipment will last longer
- No more messing about with hoses to drain the tub and crawling around inside it to clean it. Let us maintain your hot tub so you can just relax and enjoy using it!
- Peace of mind, you know that your hot tub is being looked after by professionals.
- Other cost savings such as discounts on chemicals and hot tub and garden accessories.
Each maintenance plan runs for a 12 month period. If you require a custom plan for your needs please get in touch.
The services included depend on which plan you take out. The Complete Service plan includes an annual service plus 3 fresh start services. The Full Service and Water Care plan include one annual service. Custom plans are available at request.
Each plan varies, but some of the available benefits are:-
- Discount off chemicals, parts and accessories
- Reduced callout fee
- Priority Callout
Please see details on each service plan for a complete breakdown of the included benefits.
Our service plans start from as little as £149 for the Chemical only plan.
The annual swim spa maintenance plan starts from £999 using chlorine as the sanitiser.
It is assumed your hot tub or swim spa is in good working order. If not get in touch to arrange an engineer visit.
Prices assume your location is within a catchment area of a 40-mile radius of Sudbury, That doesn’t mean we won’t be able to help if you are further away, there may be a small additional fuel surcharge fee applicable (details of this surcharge are available on request).
Chemicals are refilled during the engineer’s visit only. Existing chemical containers are required for refilling and new containers are not included. Amounts supplied are based on a what the Tub Company deem to be average usage. Additional charges may apply for any shipping or supply of additional chemicals or containers. Alternative water treatments to Chlorine, Bromine are available, please ask for more details.
If you wish to cancel the plan, no refunds would be given and if on a payment plan any outstanding balance would be still due.
The quantity of chemicals supplied is what is deemed fair use by The Tub Company.
Additional charges may apply for any shipping or supply of additional chemicals or containers. Alternative water treatments to Chlorine, Bromine are available, please ask for more details.
Payments for individual services are due either prior to or on the day of booking. Payment for maintenance plans can be made upfront or via direct debit on a monthly, quarterly or bi-annual basis.
If there is anything else you’d like to purchase from our range of hot tub essentials, toys, fragrances or from our great range of home and garden accessories – place your order when you book your service and we’ll deliver free on the day.
Individual Servicing
Choose an individually tailored service to suit your requirements, including a deep cleansing annual service to a winterising shutdown service.
Full Service
Deep Cleanse- Add £100 for Swim Spa
- Plumbing flush
- Deep Cleanse
- Full Inspection
Shut Down
Winterise- Add £50 for Swim Spa
- Plumbing flush
- Equipment & pipework draindown
Maintenance Plans
Take the hassle out of looking after your hot tub or swim spa with one of our maintenance plans. Our plans give you the peace of mind to know your hot tub is in good hands without any of the work.
- Money-saving packages
- All your water chemicals and testing strips are included
- Priority aftersale services
- Further Discounts on other products and accessories
Full Service & Water Care
Annual service with core chemicals- Save up to £100 a year *
- For hot tubs and swim spas
- 1 x Full start service
- Water care chemicals included **
- 10% shop discount
Complete Service
All your servicing and water chemicals- Save up to £355 a year *
- For hot tubs and swim spas
- 3 x Fresh start services
- 1 x Full start service
- Water care chemicals included **
- 10% shop discount
- Discounted callout fee
- Priority callout
Water Care
Water chemicals only- Save up tp £45 a year *
- For hot tubs and swim spas
- Water care chemicals **
- 15% shop discount
What our customers think of us
Book a Service
Need a service or would like to take an a maintenance plan. Contact us today, our engineers and always ready to help.
Additional Information
- Chemicals are refilled during the engineer’s visit only, or in-store for a chemical only plans. Existing chemical containers are required for refilling and new containers are not included. Amounts supplied are based on what the Tub Company deem to be average usage. Additional charges may apply for any shipping or supply of additional chemicals or containers. Alternative water treatments to Chlorine, Bromine are available, please ask for more details.
- If you wish to cancel the plan, no refunds would be given and if on a payment plan any outstanding balance would be still due.
- The quantity of chemicals supplied is what is deemed fair use by The Tub Company.
- Additional charges may apply for any shipping or supply of additional chemicals or containers. Alternative water treatments to Chlorine, Bromine are available, please ask for more details.